Design
Instructor-led Training | eLearning | Marketing
Welcome to my portfolio! My name is Cristina Candido and I specialize in developing blended learning solutions for compliance, HCM technology, and operational training materials, including menu updates, within the restaurant industry. With a background in human resources and creative design, I offer a unique perspective that allows me to craft training content that is both effective and visually appealing, ultimately enhancing employee performance and operational efficiency.
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eLearning
Project: New Dish Feature Training – Ingredients & Wine Pairing Module
This eLearning module was designed to help restaurant servers learn and confidently present a new featured dish, its key ingredients, and an exclusive wine pairing. The course covers the dish's flavor profile and explains how it pairs with a Borrigiano 6 oz glass of wine, available every Tuesday for $13. Through interactive visuals, scenario-based quizzes, and multimedia elements, servers enhance their product knowledge to improve guest experiences and drive sales.
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Instructor-Led Training
Project: Leadership Training on Sexual Harassment Prevention
This instructor-led training was created for restaurant leadership to ensure a safe and respectful workplace. The training includes a classroom session focused on understanding sexual harassment, company policies, and leadership responsibilities. Leaders participated in case study discussions and role-playing exercises to practice handling harassment reports. Take-home handouts were provided to reinforce key concepts, including reporting procedures and legal compliance.
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Marketing
At Mesero Restaurant Group, I played a key role in our marketing efforts by spearheading various creative projects in close collaboration with the Marketing Director. Together, we conducted menu item photography, designed visually appealing menus, table tents, and billboards that captured our brand's essence and attracted customers. Additionally, my drink photography was featured in magazine ads, further enhancing our visibility. Independently, I conducted employee recognition headshots and developed promotional materials for recruiting events, effectively communicating our brand and attracting top talent.